| Hello Fernando! | We got your release! It is now in our processing queue.
Our first step is to analyze your release. There is an initial 5-7 day admin process in which we verify if there are any issues with your content and let Jenny (our Artificial Intelligence) listen and classify it.
It may take up to 4 weeks to be fully uploaded to all stores.
In case we encounter any problems with your release, our Moderation Team will contact you. | You can always keep track of this and other releases in your My Releases page. | If you have any questions, check out our FAQ! It should cover 99% of your needs or questions, as it also has a section on the most common release issues. If you still didn't find what you were looking for there, you can send us an email at support@magroove.com, but please take note that it may take up to 72 hours for us to respond to your issue. For a faster response and to help reduce our Team's workload, we kindly recommend checking the FAQ first! | Cheers! | Your Team | | |
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